Freshcreamcakes.com is committed to respecting the privacy rights of visitors to its website and its app.
This website is not intended for children and we do not knowingly collect data relating to children.
Full name of legal entity: Freshcreamcakes.com (UK) Limited
Email address: firstname.lastname@example.org
Postal address: 1 Iverly Rd, Halesowen, West Midlands, B63 3EP
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
What information do we collect?
When you access and move around Freshcreamcakes.com, or purchase a Product from Freshcreamcakes.com, we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Marketing and Communications Data which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
In order to take advantage of some of our Services, you may need to supply us with the personal details of a third party (for example, their name and address if you wish to send them a Product). We will not use this information for anything other than providing the Services for which the information was supplied.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Website.
How do we collect your information?
We use different methods to collect data from and about you including through:
How do we use your information?
Freshcreamcakes.com will only use your personal information when the law allows us to. Most commonly, we will use your personal information for the following purposes:
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
How do we protect your information?
We adopt appropriate data collection, storage and processing practices and security measures to protect against accidental and/or unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
Sensitive and private data exchange between you and the website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Who do we share your information with?
We do not sell, trade, or rent your personal information to others.
We may share your personal data with the parties set out below:
We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third party service providers to use your personal information for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
Unless you have informed us otherwise, we will hold your personal details and any photos or other content you have shared with us for no longer than is absolutely necessary for us to discharge our obligations to you under these terms and conditions.
Your legal rights
You have the right to:
Third party websites
You may find advertising or other content on our website that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our, is subject to that website’s own terms and policies.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.